Privacy and eCommerce Policies

“My policy is simply to treat my customers the way I wish to be treated.”
This is True Founder Randy Cassingham

First Things First: Your Privacy

ThisIsTrue.Inc not only will not provide your email address to any advertiser, we actually work rather hard to keep it secret. Your address will not be provided to anyone who is not an employee of This is True unless we have your permission or are required to do so by law.

I further protect your privacy and email security in general by requiring that new subscribers “confirm” or “verify” their subscription request. This prevents people from harassing others by subscribing them to something they may not want. When you subscribe, we send a message asking you to confirm your subscription. You must click the link in this message before your subscription will be activated. Of course, you may always cancel (or “unsubscribe”) at any time: there is a link at the bottom of every message to make it easy (details).

In addition, since the company’s formation in 1983, it has also been my policy to never sell customer postal addresses, either. So if you buy anything from me, the information you provide to deliver them is also kept confidential. I miss out on profit opportunities by not selling customer addresses, but that’s how I want to be treated by the companies I do business with, so that’s how I treat my customers. Simple, eh?

California Consumer Privacy Act, Etc.

I consider my policies to be stricter than the CCPA …even though I’m not required to follow that law (my gross revenues are far less than the $25 million minimum cutoff; I don’t buy or sell the personal information of any consumers or households, let alone 50,000 of them; and I earn nothing, let alone more than half of annual revenue, from selling consumers’ personal information). My policies apply to all customers, not just those covered by the CCPA, the GDPR, Brazil’s LGPD (Lei Geral de Proteção de Dados), or any other privacy law that comes along from time to time.

Comments and Letters to the Editor: All comments, whether sent by email or posted on this site, become the property of ThisIsTrue.Inc and may be published. Comments will be published at my sole discretion. Once published, any editing of comments shall be at my sole discretion, including removing comments for any reason. Comments on the site will be removed in the case of spam, off-topic posts, “flaming,” invasion of others’ privacy or other legal reasons, or if they do not materially contribute to the discussion at hand. Publication in my newsletters may include your name and location, but will not include your email address, and may (or may not) be edited for length or clarity.

Underage Subscribers: Randy’s Random is designed for adults and well-educated, older teens. Kids under 13 will not likely get the humor or irony, and we do not knowingly accept subscriptions for pre-teens. Any pre-teens discovered on the distribution will be deleted.

Cookies: The site — and the advertisers who make this free service possible — may use cookies or “web beacons” to get statistics on who sees what ads, whether you click on the ads, etc.

I use third-party advertising companies to serve ads. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of specific interest to you.

Google is one of these third-party vendors, and they use cookies to serve ads here. Google uses a special DART cookie that enables it to serve ads to you based upon your visit to this site and others that you visit.

If you don’t want to have this DART cookie on your computer, you can opt out. We feel you’ll be making a mistake by doing that, as you’ll then see ads for random goods or services that won’t be of much use to you.

eCommerce Policies

Order Entry Security: uses industry-standard SSL security on all online order forms. Orders will show on your credit card statement or Paypal history as “This is True” (or “THISISTRUE.COM”).

Refund Policy: All actual products (such as printed materials) have a 30-day return policy if defective. If you find a problem with a product, explain the problem via the Contact Form on my main site.

Note Regarding Online Credit Card Security: All credit card data entered by customers, including account numbers, are processed immediately and are not kept on file for any length of time. I cannot “look up your number” to process a charge for you even if you give me permission. I am quite serious about the security of your data, and use the best methods available to uphold that. I simply use what I expect from the online merchants I buy things from.

Affiliate Relationships

You should assume that any links on this site, or in our emails, is to a site that has an affiliate relationship and/or another material connection to the providers of goods and services mentioned, and the owners of this site may be compensated when you purchase from such a provider. You should always perform due diligence before buying goods or services from anyone — via the Internet or offline.

Amazon requires this nonsensical disclosure: “As an Amazon Associate I earn from qualifying purchases.” What this actually means: A small percentage of the links on this site go to Amazon, and if you click such a link and buy something on Amazon, we may earn a commission on that sale, which does not affect the price you pay.