So why doesn’t Customer Service ever get better?
It’s like they never listen to those recordings. So why make them? Maybe there’s a different purpose….
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Randy Cassingham is best known as the creator of This is True, the oldest entertainment feature on the Internet: it has been running weekly by email subscription since early 1994. It is social commentary using weird news as its vehicle so it’s fun to read. Click here for a subscribe form — basic subscriptions are free.
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